The Value of Having an Efficient PABX System in Your Office
Time is money in the business world. A lot of businesses can't afford to have calls ignored or dropped since these are either clients or potentials clients. This is where PABX system comes in. PABX systems are switchboards that are extremely efficient in handling multiple phone calls and also other different functions. They can handle hundreds of phone lines. This telephone system automatically answers a phone call and transfers it to the person they want to talk to. This happens when the caller presses a certain number assigned to a relevant person that they want to call. While the call is on hold or waiting to be transferred, there is a soothing music played in the background or even the company ad message. There are also the "out of office" function so in case the line is not connected or answered, the caller can leave a message or their contact details are left as a message so that they will be called back as soon as the attendant is available.
This Datavox Systems maintenance service is certainly a must for busy offices since a lot of productivity is lost in taking messages, answering calls and even deferring calls. This will allow employees to focus on other more important tasks in the office. You can still have a receptionist but they will be the front face of the company and tasked to greet and assist clients instead of being on the phone the entire day and answering calls. You can also have the receptionist still answer phone calls and just puts the calls through to the person they want to talk to while the other calls are put on hold until the receptions can cater to them. This is will put an end to the pesky busy phone lines. And if this is the case, you can also have a greeting message while the caller waits at the other end and then have the receptions get the call whenever they are ready.
But there is an alternative as well, there are grandstream dubai PABX system that doesn't let the receptionist answer the phone calls at call since the entire process is automated. So, whenever a call comes in the office, they will listen to a recorded message that prompts them to press a button that will lead them to the department that they have business will. This is something that works great in a large company where there are hundreds of phone calls coming in for different departments.
It is now easy to comprehend why office phone systems are important for busy companies. All you have to do is to look properly for a good source of PABX systems to cater to your needs.
